Head of Payments (Argentina)

Описание

Purpose of the Role

Argentina is one of the most restricted and operationally complex payment markets in LATAM .
Strict currency controls (CEPO). Card limitations. Heavy reliance on local cash-based and A2A methods .

The purpose of this role is clear:
users in Argentina must always be able to deposit and withdraw funds using convenient local payment methods .

If a user in Argentina cannot deposit funds using a method that works for them, this is not a market issue.
It is a payments failure .

1. Argentina Payment Architecture

• Design multi-method / multi-PSP payment schemes.

• Build fallback scenarios for failures of key methods such as Rapipago and PagoF cil .

• Balance UX simplicity, processing speed, and risk exposure.

2. PSPs and Banks

• Own relationships with local PSPs and aggregators.

• Rapidly rotate providers when performance degrades.

• Control limits, caps, and payout delays.

3. Performance and Stability

• Success rates across all key methods.

• Real deposit coverage across the market.

• Time-to-Credit and Time-to-Withdrawal.

• Hands-on management of pending and failed transactions.

4. Currency and Regulatory Risk

• Operate under CEPO restrictions.

• Work closely with Risk, Fraud, and Compliance teams.

• Navigate grey areas and acceptable operational trade-offs.

5. Operational Readiness

• Design and execute anti-crisis scenarios.

• Support Customer Support during mass payment incidents.

• Direct communication with Product and Tech teams.

• Deposit Success Rate across key payment methods.

• Coverage (% of players with at least one working method).

• Uptime of local payment methods.

• Time-to-Recovery after blockings.

• GGR uplift driven by payment improvements.

Must-Have:

• Proven hands-on payments experience in Argentina .

• Practical experience with Rapipago, PagoF cil, and Mercado Pago .

• Strong understanding of CBU, CVU, and Transferencias 3.0 .

• Background in high-risk industries .

• Willingness and ability to operate in an unstable environment.

Strong Plus:

• Existing contacts with local PSPs.

• Broader LATAM experience (Brazil, Chile, Peru).

• Proven cases of restoring payment flows after blockings.

• You have only worked with card payments or SEPA.

• You have no experience with cash-based methods.

• You avoid non-standard or unconventional solutions.

What We Offer:

• One of the largest and highest-volume markets in LATAM .

• Full autonomy over payments in the region.

• Direct impact on company revenue.

• Competitive compensation + performance bonuses .

• Minimal bureaucracy. Maximum ownership and accountability.